Discovery
Understand before acting.
We map objectives, processes and the points where your business loses opportunities.
STRATEGY, CREATIVITY & TECHNOLOGY
More opportunities.
Better customer care.
To sell more.
We connect marketing, customer conversations and sales so your business can attract customers, follow up on every conversation and make more of each opportunity.
Intelligence that helps businesses grow.
THE WHOLE PICTURE
One partner.
Your entire business.
When marketing, sales and technology work in silos, opportunities fall through the gaps. Laura connects strategy and delivery to turn objectives into a working operation.
More direction
Clear priorities for investing where it matters.
More connection
Channels, data and teams working together.
More continuity
From the first decision to ongoing improvement.
FIVE PILLARS. ONE BUSINESS PERSPECTIVE.
Your challenge shapes the solution.
Strategy, brand, growth, creative work and technology come together around what your business needs.
01 / A clear direction for growth
Strategy
We connect market insight, brand, communications, sales and technology to turn business goals into clear priorities and opportunities into action plans.
Explore solution02 / Make your value recognizable
Brand
We build positioning, identity and expression that communicate what makes your brand different and give it a meaningful place in the market.
Explore solution03 / Move opportunities forward
Marketing & sales
We bring acquisition, performance, sales, CRM and data together across the customer journey, from initial interest to an ongoing relationship.
Explore solution04 / Ideas that connect
Content & campaigns
We create campaigns, content and experiences that give strategy a tangible expression and connect your brand with the people it needs to reach.
Explore solution05 / Technology built around business
Technology & automation
We apply technology, data, automation and artificial intelligence to real business challenges, connecting systems and building solutions around operational needs.
Explore solutionFROM INTENT TO ACTION
Think. Connect. Make it happen.
You take part in the decisions. Laura connects the work, implements the solution and helps it evolve.
Architecture
Every part in the right place.
We define how channels, CRM, automation, AI and media should work together.
Implementation
The plan comes to life.
We develop, configure, integrate and train your team for the new workflow.
Continuous improvement
Learn from the operation.
We review results and refine priorities, processes and actions.
ONE PARTNER FOR THE WHOLE
Integration that goes beyond words.
A business perspective
The challenge determines the tool. Strategy guides the delivery.
Built for daily work
Tailored solutions, implementation and training that make technology part of the routine.
Decisions in context
CRM, data and dashboards help reveal the pipeline, conversations and bottlenecks.
INTELLIGENCE IN PRODUCTS
Connection, put into practice.
Our own products turn technology into useful applications for businesses and people.
CUSTOMER SERVICE, CRM, AUTOMATION & AI
Connected conversations. Opportunities followed through.
Athena brings customer service, CRM, automation and AI agents together. WhatsApp and Instagram Direct connected to your sales workflow.
Explore Athena01Channels
02Customer service
03CRM
04Sales team
Conceptual service workflow. Configuration is defined around your operation.
LOCAL CONNECTIONS
2Clicks / A city closer to the people who live in it.
2Clicks brings people, businesses and local services together: news, events, commerce, tourism and public services in a hyperlocal platform.
EXPERIENCE THAT EVOLVES
Human experience.
A forward-looking vision.
Laura combines market experience and technological capability to understand your business, build solutions and help it evolve.
Agência M
More than two decades working on brands, campaigns and websites for retail, industry, services and real estate.
Agência 2V
Artificial intelligence, automation and data applied to sales and customer service.
Laura
Strategy, creativity and technology brought together to turn business goals into action.
23 years of experience in the history of Agência M.
Meet LauraYOUR NEXT MOVE
Where is your business losing opportunities today?
Let’s understand your challenge and find the connections that could make a difference.